Response analysis: Boost the success of your campaigns!

Are you wondering what sets the respondents to your marketing campaign apart? What worked for whom, and which target group was most likely to opt for your offer? Our response analysis provides the answers! Based on your databases of new customers and responders (e.g., from direct mail, email, or cross-channel campaigns) and our additional address-qualifying data from the AZ DIAS audience targeting system, we provide you with deep insights into your target groups and the success of the channels you use.

Your next campaign will be even more successful: Here’s how it works

We develop a customized evaluation model for you that assigns a corresponding quality score (marketing-related score) to every addressable person who can be targeted in the future. This score shows you to what extent the person resembles the typical or top responders to your campaigns and is therefore suitable for a specific approach. If a model already exists from a previous customer analysis, it can be further optimized based on current marketing performance metrics. This allows you to focus your future campaigns on the individuals with the highest probability of success.

How each campaign optimizes the next

Our response analysis provides you with concrete benefits for your data-driven campaign optimization:

  • You know exactly which target groups you’ve reached most effectively through which marketing channels.

  • Achieve an even more targeted market approach thanks to score-optimized evaluation and selection of reach.

  • Leverage the unique range of characteristics from AZ DIAS, which reveals in maximum detail what motivates your respondents.

  • Develop response-oriented marketing personas for more targeted marketing strategies and creative content.

  • Optimize existing scoring models or develop new ones to increase your response rates.

  • Increase the quantitative and qualitative response to your reach campaigns.

  • Benefit from targeted cross-channel optimization and multi-channel response analysis.

  • Enrich your own customer database with calculated score values.

  • Optimize budget utilization for upcoming marketing campaigns and maximize campaign ROI.

Start a conversation with us
 

Corinna Lehwalder

 

Sales Manager

Our product portfolio Analytical services

Kundenanalyse: Erfolgsfaktor zur Neukundengewinnung!

Customer analysis

We derive the decisive success factors for your new customer acquisition from your customers! Characteristics, affinities, value creation potential, market opportunities and more.

Durch Kundensegmentierung zur gezielten Zielgruppen-Ansprache.

Customer segmentation

Customer segmentation for a targeted customer approach. Relevance is what counts in good customer communication. Not every customer is the same.

Wir erstellen eine genaue Wertanalyse Deiner Bestandskunden.

Customer value analysis

We create a precise value analysis of your existing customers for you. This allows you to quickly recognise which customers are worth further and additional investment, either now or in the long term.

Die Warenkorbanalyse verrät, welche Produktkombinationen Kunden bevorzugen.

Shopping basket analysis

Our analysts take a close look at your existing transaction data and create detailed analyses of your customers' purchasing behaviour.

Die Cross- und Upselling-Analyse deckt Potenziale auf.

Cross selling & upselling analysis

The acceptance of your existing customers for additional offers is often higher than you might think at first glance. Our cross-selling and upselling analysis uncovers the potential.

Churn Management: Abwanderer rechtzeitig erkennen.

Churn management

Our experts identify the typical characteristics or indicators that point to a possible cancellation or gradual migration of some of your customers at an early stage.

Mit der AZ Direct Inaktiven-Reaktivierung Kunden zurückgewinnen

Reactivation of inactives

Revitalise good relationships - reactivate valuable customers. As part of a special reactivation-related value analysis, our experts identify the reactivation potential in your former customers' portfolios.

Customer-Journey-Analyse: Kanäle optimieren mit System

Customer journey analysis

We have learnt from consumer surveys that we have accompanied: Today's customers want to be addressed via multiple channels. So the right channel mix in your advertising approach is the decisive success factor for your measures.

Geodaten und Marktgebietsbewertung für optimale raum- und standortbezogene Vertriebsmaßnahmen

Market area evaluation

Evaluate and plan your market success based on its actual possibilities. Identify untapped potential with us and optimize your geomarketing with our location intelligence.

Learn from the target group structure of your reach campaigns and align future campaigns accordingly!