Response analysis: Increase the success of your campaigns!

What characterises the respondents to your marketing campaign? What was successful for whom and which target group most clearly decided in favour of your offer? Analyse this with us! Based on your new customer and responder address databases (e.g. from postal mailings, e-mail or cross-channel campaigns) and our additional address-qualifying data from the AZ DIAS audience targeting system, we give you an insight into your newly acquired target groups and thus the success of the respective reach or channels you have used for this purpose.

We develop a customised evaluation model for you that uses a corresponding quality value (marketing-related score) to evaluate each future addressable person in terms of their similarity to the typical or best responders and thus the extent to which they are suitable for a particular campaign or not. If a model already exists from a customer analysis, it can be further optimised based on the current performance measurement.

This allows you to focus your future campaigns on the people who are most likely to be successful.

Each campaign optimises the next:

  • Know which target groups were best reached with the marketing channel used

  • Even more targeted market approach thanks to score-optimised evaluation and selection of comparable reach in terms of response probability and affinity to your offer

  • Use of the unique feature spectrum from AZ DIAS, which shows in maximum detail what moves your responders

  • Development of response-affine marketing personas for more targeted marketing strategies/creations

  • Differentiated or combined development or optimisation of existing scorecards

  • Increasing the quantitative and qualitative response to reach campaigns

  • Targeted cross-channel optimisation

  • Enrichment of your own customer database with calculated score values

  • Optimum budget utilisation for upcoming marketing campaigns

  • Sustainably successful and profitable new customer acquisition

Start a conversation with us
 

Corinna Lehwalder

 

Sales Manager

Our product portfolio Analytical services

Customer analysis

We derive the decisive success factors for your new customer acquisition from your customers! Characteristics, affinities, value creation potential, market opportunities and more.

Customer segmentation

Customer segmentation for a targeted customer approach. Relevance is what counts in good customer communication. Not every customer is the same.

Customer value analysis

We create a precise value analysis of your existing customers for you. This allows you to quickly recognise which customers are worth further and additional investment, either now or in the long term.

Shopping basket analysis

Our analysts take a close look at your existing transaction data and create detailed analyses of your customers' purchasing behaviour.

Cross selling & upselling analysis

The acceptance of your existing customers for additional offers is often higher than you might think at first glance. Our cross-selling and upselling analysis uncovers the potential.

Churn management

Our experts identify the typical characteristics or indicators that point to a possible cancellation or gradual migration of some of your customers at an early stage.

Reactivation of inactives

Revitalise good relationships - reactivate valuable customers. As part of a special reactivation-related value analysis, our experts identify the reactivation potential in your former customers' portfolios.

Customer journey analysis

We have learnt from consumer surveys that we have accompanied: Today's customers want to be addressed via multiple channels. So the right channel mix in your advertising approach is the decisive success factor for your measures.

Market area evaluation

Evaluate and plan your market success based on its actual possibilities. Identify untapped potential with us and optimize your geomarketing with our location intelligence.

Learn from the target group structure of your reach campaigns and align future campaigns accordingly!