Shopping basket analysis: Generate added value from customer data!

What your customers (would) prefer to buy

AZ Direct's shopping basket analysis tells you which offer and product combinations your customer base prefers. Our data scientists take a close look at your existing transaction data and create detailed analyses of your customers' purchasing behaviour.

In addition, the direct correlations between this data and the associated typical customer profiles are analysed. For this purpose, the more than 600 address-qualifying characteristics on socio-demographics, psychographics, consumption, household and income structures from the AZ DIAS audience targeting system are included in the analysis.

The shopping basket analysis is the basis for your optimised, customer-centric alignment of future marketing and sales measures - especially when it comes to cross-selling and upselling.

Shopping basket analysis - your benefits:

  • Recognise what the best combinations and placements of products look like from the user's perspective

  • Recognise top-selling products more quickly, avoid slow sellers

  • Create optimised structures in the range in line with customers' affinity for certain products

  • Know which customer types prefer which product combinations

  • Place products recognised as matching more successfully in advertising materials or on the sales floor at the point of sale

  • Better plan purchasing and sales figures and strategies

  • Increase customer satisfaction and loyalty

  • Effective utilisation of advertising budgets and sustainable increase in sales

  • Possibility of enriching the customer database with AZ DIAS features recognised as relevant during the analysis and/or factors determined for shopping basket-specific customer evaluation 

Start a conversation with us
 

Corinna Lehwalder

 

Sales Manager

Our product portfolio Analytical services

Customer analysis

We derive the decisive success factors for your new customer acquisition from your customers! Characteristics, affinities, value creation potential, market opportunities and more.

Customer segmentation

Customer segmentation for a targeted customer approach. Relevance is what counts in good customer communication. Not every customer is the same.

Customer value analysis

We create a precise value analysis of your existing customers for you. This allows you to quickly recognise which customers are worth further and additional investment, either now or in the long term.

Cross selling & upselling analysis

The acceptance of your existing customers for additional offers is often higher than you might think at first glance. Our cross-selling and upselling analysis uncovers the potential.

Churn management

Our experts identify the typical characteristics or indicators that point to a possible cancellation or gradual migration of some of your customers at an early stage.

Reactivation of inactives

Revitalise good relationships - reactivate valuable customers. As part of a special reactivation-related value analysis, our experts identify the reactivation potential in your former customers' portfolios.

Response analysis

Analyse with us - based on your responder address lists from postal mailings or e-mail campaigns - the target groups gained and thus the success of your reach campaigns.

Customer journey analysis

We have learnt from consumer surveys that we have accompanied: Today's customers want to be addressed via multiple channels. So the right channel mix in your advertising approach is the decisive success factor for your measures.

Market area evaluation

Evaluate and plan your market success based on its actual possibilities. Identify untapped potential with us and optimize your geomarketing with our location intelligence.

Find out more about your customers' needs!