Shopping basket analysis: How to generate added value from your customer data!

Want to know which products your customers truly love and which combinations they prefer? Our shopping cart analysis from AZ Direct provides the answers you need for your marketing. Our experienced data scientists analyze your transaction data and create detailed reports on your customers’ purchasing behavior. This helps you identify hidden patterns and untapped potential that can effectively drive your business forward.

Your data intelligently linked: Deep insights into purchasing behavior

We go one step further: We link your transaction data with the comprehensive range of characteristics in our audience targeting system, AZ DIAS. With over 600 address-qualifying characteristics covering sociodemographics, psychographics, and consumer behavior, we create detailed customer profiles. This in-depth data analysis helps you understand the direct correlations between purchasing behavior and customer type. This gives you a holistic view and allows you to optimize your strategies.

The foundation for successful marketing and sales initiatives

The insights gained from shopping cart analysis provide the perfect foundation for optimizing and customer-centering your future marketing and sales initiatives. This is especially true when it comes to fully leveraging untapped cross-selling and up-selling opportunities. You can tailor your offers more precisely, thereby significantly increasing their relevance to your target groups. This leads to greater success and stronger customer loyalty.

Your benefits with the AZ Direct shopping cart analysis:

A precise shopping cart analysis offers you numerous benefits that can be directly incorporated into your marketing strategy:

  • Discover the best product combinations and their optimal placement.

  • Quickly identify top-selling products and avoid slow-moving items in your product range.

  • Optimize your product offerings based on your customers’ actual preferences.

  • Understand which customer types prefer which product combinations so you can target them more effectively.

  • Place products identified as complementary more effectively in promotional materials or at the point of sale.

  • Plan your purchasing and sales figures as well as your strategies more thoroughly and precisely.

  • Boost customer satisfaction and loyalty through more relevant offers.

  • Use your advertising budget more effectively and sustainably increase your sales.

  • Enrich your customer database with relevant AZ DIAS attributes to evaluate your customers even better.

Start a conversation with us
 

Corinna Lehwalder

 

Sales Manager

Our product portfolio Analytical services

Kundenanalyse: Erfolgsfaktor zur Neukundengewinnung!

Customer analysis

We derive the decisive success factors for your new customer acquisition from your customers! Characteristics, affinities, value creation potential, market opportunities and more.

Durch Kundensegmentierung zur gezielten Zielgruppen-Ansprache.

Customer segmentation

Customer segmentation for a targeted customer approach. Relevance is what counts in good customer communication. Not every customer is the same.

Wir erstellen eine genaue Wertanalyse Deiner Bestandskunden.

Customer value analysis

We create a precise value analysis of your existing customers for you. This allows you to quickly recognise which customers are worth further and additional investment, either now or in the long term.

Die Cross- und Upselling-Analyse deckt Potenziale auf.

Cross selling & upselling analysis

The acceptance of your existing customers for additional offers is often higher than you might think at first glance. Our cross-selling and upselling analysis uncovers the potential.

Churn Management: Abwanderer rechtzeitig erkennen.

Churn management

Our experts identify the typical characteristics or indicators that point to a possible cancellation or gradual migration of some of your customers at an early stage.

Mit der AZ Direct Inaktiven-Reaktivierung Kunden zurückgewinnen

Reactivation of inactives

Revitalise good relationships - reactivate valuable customers. As part of a special reactivation-related value analysis, our experts identify the reactivation potential in your former customers' portfolios.

Mit der Responseanalyse den Erfolg von Marketingkampagnen messen.

Response analysis

Analyse with us - based on your responder address lists from postal mailings or e-mail campaigns - the target groups gained and thus the success of your reach campaigns.

Customer-Journey-Analyse: Kanäle optimieren mit System

Customer journey analysis

We have learnt from consumer surveys that we have accompanied: Today's customers want to be addressed via multiple channels. So the right channel mix in your advertising approach is the decisive success factor for your measures.

Geodaten und Marktgebietsbewertung für optimale raum- und standortbezogene Vertriebsmaßnahmen

Market area evaluation

Evaluate and plan your market success based on its actual possibilities. Identify untapped potential with us and optimize your geomarketing with our location intelligence.

Find out more about your customers' needs!