Management

Dirk Kemmerer is CEO of Bertelsmann Marketing Services and also heads the largest profit center Mohn Media as Managing Director. He began his professional career at IBM in Mainz and Hamburg after completing his commercial training and business studies. In 2002, he moved to Arvato Services as a customer manager, where he successfully held various management positions in Germany and abroad in the years that followed. In 2009, he took over as Managing Director of the Mail & Document Solutions product line, in 2012 he was appointed Managing Director of the Marketing & Content Solutions strategic business unit and in 2014 he became Managing Director of the Arvato Digital Marketing Solution Group. Three years later, Kemmerer moved the entire business unit to Bertelsmann Marketing Services, joined the management of Mohn Media as CCO and assumed overall responsibility for Europe's leading offset printing company in 2018. In 2019, he was appointed CEO of the Bertelsmann Printing Group, which became Bertelsmann Marketing Services in April 2023.

Carsten Diepenbrock, who took over the management of the DIALOG division within BPG's direct marketing division on March 1, 2021, has in-depth knowledge of direct marketing and dialogue marketing services. After working as General Manager at Claritas Interactive Germany and Managing Director at Buongiorno Deutschland GmbH, Carsten Diepenbrock joined the Acxiom Group in 2007 and took over the sole management of Acxiom Deutschland GmbH in 2012. The management of the DIALOG Group, for which Carsten Diepenbrock is responsible, comprises the business units AZ Direct GmbH in Germany, Austria and Switzerland, AZ fundraising, adality and Direct Analytics GmbH.