Want to boost your revenue without constantly having to find new customers? Your existing customers are often more receptive to additional offers than you might think at first glance. Our cross-selling and upselling analysis uncovers exactly this hidden customer potential. We help you get more out of your existing customer base.
Our data scientists conduct a detailed analysis of your customer base and existing transaction data. This reveals the untapped sales potential within your customers or households. We not only identify potential additional sales but can also derive specific product recommendations. The goal is clear: to increase your revenue per customer and boost profitability.
In addition, we analyze and evaluate your customers using over 600 address-qualifying variables from our audience targeting system, AZ DIAS. This also includes transaction data from comparable product categories. This comprehensive product affinity analysis provides you with key insights to identify existing potential and leverage it even more effectively. Of course, this is done through GDPR-compliant data analysis.
The individual customer assessment generated by the cross-selling and upselling analysis is transferred to your company database. This makes it permanently available for outreach campaigns and customer segmentation. As a result, the value generated from your customer base is significantly increased, and your customer value is maximized. You benefit from more efficient use of your data and stronger customer loyalty.
With our analysis, you receive concrete recommendations and tools for your marketing:
Revenue- and product-oriented customer analysis to identify individuals with high cross-selling and upselling potential.
Identification of additional revenue potential within your existing customer base.
Development of scoring models to increase the response rate to your offers.
Optimizing customer outreach to target individual cross-selling and upselling opportunities.
Development of marketing personas for more targeted marketing strategies.
Application of scorecards to both active and inactive customers.
Ability to enrich your customer database with score values and relevant AZ DIAS attributes.
Optimization of your marketing and sales strategy for follow-up campaigns.
Strengthening customer loyalty through more relevant offers.
Increase business success through targeted upselling.

The springboard to more sales - cross-selling and upselling with existing customers