Technical assistance for using this web site and online services offered

Browser versions:

Windows

• Internet Explorer – ab Version 6.0
• Firefox – ab Version 1.0
• Opera – ab Version 8.5

Apple Macintosh

• Safari – ab Version 1.0
• Firefox – ab Version 1.0
• Opera – ab Version 8.5

Browser settings:
Please follow these instructions to ensure correct function and optimal use of this web site and the services offered:

1. Your browser must be set to accept Cookies. Cookies are used so that servers can identify returning visitors. Thus visitors don‘t have to identify themselves over and over again.

2. Your browser must be Java Script enabled.

3. AZ Service World requires that you have a Java Plugin installed on your computer. If not, you will be prompted when you visit the site so you can download and install the plugin.

Our infoline: +49 (0)5241 80-5438

Hotline Business Target Groups: +49 (0)1805 333990
Hotline Consumer Target Groups: +49 (0)1805 999550

Do you have general questions about our Online Services?
azonline@bertelsmann.de

AZ Service World: serviceworld@bertelsmann.de
Hotline: +49 (0)1805 666550

AZ Business World: businessworld@bertelsmann.de
Hotline: +49 (0)1805 333990

AZ Consumer World: consumerworld@bertelsmann.de
Hotline: +49 (0)1805 999550

Technical Problems: andreas.albrecht@bertelsmann.de