Response+ – more than just address entry
Data entry services require a particularly high level of quality and care. That is why all the data we enter is subjected to a range of automatic and manual checks: postal address validation, syntax checks for telephone numbers and e-mail addresses, plausibility checks for dates of birth, visual signature checks and sort code, account number and customer number checks.
On request, we can also use associated near-shore or off-shore data entry facilities. Our service portfolio also includes other full-service features such as consultancy, creative response element design and digital/physical archiving of supplements.
Fulfilment of postal returns
Approximately 10% of the population move home each year. In some cases, this can cause you to lose valuable customers or you may even have to write off outstanding debts.
In addition to recording returns, our fulfilment of postal addresses encompasses various modules for clearing up addresses and resending your post. This model can be configured any way you like and the modules can be set up to suit your individual needs.
Entry of individual correspondence
Correspondence con come in many different forms depending on the customer group, and may be vague or hand-written.
We can lighten the processing load for you by promptly categorising, classifying and indexing your individual correspondence – be it in the form of cancellations, deferred payment agreements or contract transfers.
Give us a try!